Privacy Policy

Who we are

Our website address is: https://callhomefirstservices.com.au.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Website Analytics & Fraud Prevention

To protect our advertising campaigns from fraud, maintain the security of our website, and measure performance, we and our service providers automatically collect certain technical information when you visit our website or interact with advertisements that link to it. This may include your IP address, browser and device characteristics, referring and exit pages, the date and time of your visit, and advertising click identifiers (such as Google Click ID (GCLID)).

How we use this information

We use this information to:

detect and prevent invalid, automated, or fraudulent advertising clicks and website traffic;
protect the integrity and effectiveness of our advertising campaigns;
measure and improve website functionality and advertising performance;
maintain the security of our systems and services.

We may analyse IP addresses together with technical characteristics, such as network or carrier type and whether traffic appears to originate from a VPN, proxy, or data centre, solely for these fraud prevention, security, and analytics purposes. We do not sell this information.

Sharing

We may share this information with trusted service providers who assist us in delivering, measuring, and protecting our advertising and website services, including Google (Google Ads), who process information in accordance with their own privacy policies. We may also disclose information where required or authorised by law.

International disclosure

Some of our service providers may store or process information outside Australia, including in countries where they or their infrastructure operate.

Retention

We retain this information only for as long as reasonably necessary for fraud prevention, security, analytics, and legal or regulatory obligations, after which it is deleted or de-identified where practicable.

Your privacy rights

You may request access to or correction of personal information we hold about you, or make a privacy enquiry or complaint, by contacting us using the details provided in this Privacy Policy. We will handle such requests in accordance with applicable Australian privacy laws.